Exchanges and Returns
In an effort to give you the greatest design flexibility, any goods approved for exchange involving an equal or greater value are not subject to re-stocking charges. We must be notified prior to goods being sent for exchange. Exchanges must be made within 30 days of receipt of goods.
Any goods approved for return purposes are subject to a 20% re-stocking fee. Returns must be within 30 days. Custom manufactured items are not eligible for return. Any returns are accepted only with prior approval.
All shipments returned for credit (when company error and/or faulty goods are not involved) may be subject to a 20% re-stocking fee. Any items accepted for exchange or return must be received in the same condition as originally shipped and must be shipped freight prepaid.
Should you notice any discrepancies or faulty goods associated with your order, call us immediately for assistance.